Pick-Up
- Processing time: 0-3 business days
Orders being picked up must present the order number on the invoice. Our current system only allows pick ups made for orders meeting the minimum $30 threshold before taxes and discounts.
Surrey
Unit 101 -15380 102A Avenue Surrey, B.C. V3R 0B3
Same Day Delivery
We offer local home same day deliveries to our customers, depending on the shopper's location. Same day deliveries are shipped within the same day unless issues arise or specified otherwise. Our delivery times are based on available drivers at the store. Cut-off time for deliveries to be placed online or called-in is at 7pm PST (UTC-8).
For customers who are within a 5km radius of the store shipping is $10 but if the customer is located beyond the 5km and are in between a 5km-10km from the respective store then shipping is $15.
Between 10.1km-20km there is a delivery charge of $20 and any customer ordering 20.1km+ away from the respective store it is $25 in delivery fee. There is free shipping available on orders over $100 before taxes and discounts.
Upon delivery, a physical copy of the purchaser's ID must be verified in person to prove they are 19+ in order to receive the package. Meaning that the person ordering has to be present when the delivery driver meets to drop off their package.
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<5KM
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5.1-10KM
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10.1-20KM
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20.1KM+
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ORDERS OVER $100
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Shipping Price
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$10
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$15
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$20
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$25
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FREE SHIPPING
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Shipping Methods
- Processing Time: 1-2 business days
- Shipping time: 3-14 business days
*We ONLY ship within Canada. No international shipping is currently available*
Canadian orders will be shipped via Canada Post Expedited. We ONLY ship using Canada Post Expedited (5-14 business days) .
This ensures your package gets to you as quickly as you need it. All Packages shipped will have a Canada Post tracking number through our 3rd party carrier ChitChats.
Canada Post does not deliver packages on Saturday or Sunday, or major Canadian holidays.
Free Shipping
We offer
FREE Canada Post Expedited shipping on all orders in Canada when you purchase $100 or more in products before taxes and discounts.
We reserve the right to cancel orders we deem unreasonable to ship for free. (Examples of this are extremely heavy or large and awkward products, etc). We will give you the option to pay for shipping on these items.
In the event your item is not successfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.
Insurance
Every package shipped by Nimbus 9 is insured up to $100.00 on tracked packages only. If your order is larger than $100, and you'd like to add full insurance coverage to your package, you can leave us a note on the checkout page. A fee will be applied for additional coverage. In the event that Canada Post lose a package, we will only credit orders up to $100.00 if they do not have full insurance.